Skip to main content
FAQ | Moonpig Help Centre home page
Email Us
Search for your question to explore our FAQs.
  1. FAQ | Moonpig
  2. Delivery

Delivery

Delivery queries and live service updates.

  • Do you deliver on weekends?
  • I received a card/gift but I don’t know who sent it?
  • I’ve received someone else’s order by mistake.
  • Live Delivery Service Updates
  • My order arrived damaged
  • My order hasn’t arrived yet – where is it?
  • Next Day Postcode Exclusions
  • Royal Mail Strikes
  • Someone sent me a card which is offensive or malicious.
Still need help? Chat with our team of advisors from 9:30am to 5:30pm, 7 days a week
FAQ | Moonpig