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Royal Mail are taking national strike action on 9 and 11 December 2022.
Delays are expected to impact First Class post. We appreciate your patience.
FAQ | Moonpig
Order Queries
Order Queries
All things order-related, from receipts to refunds.
Can I cancel or edit my order?
Christmas Opening Times
How do I add or update an address?
I'd like to send a card to Australia or America.
Moonpig Complaints
What are your cut off times?
Still need help? Chat with our team of advisors from 9:30am to 5:30pm, 7 days a week*
*Our customer service team will be closed on; Dec 25th, 26th and 27th
