Skip to main content
FAQ | Moonpig Help Centre home page
Email Us
Search for your question to explore our FAQs
  1. FAQ | Moonpig
  2. Payment

Payment

Answers to your payment-based questions.

  • Which payment methods do you accept?
  • Are my card details stored safely?
  • Can I update or remove my saved payment card details?
  • When will I receive my refund?
  • Why isn't my promo code working?
Still need help? Chat with our team of advisors from 9:00am to 5:30pm, 7 days a week.
FAQ | Moonpig