General

Product Info / General

• eCards FAQs
• What size are your cards?
• How do I get a VAT receipt?
• T-Shirts: Size Guide
• What are your cut off times?

Delivery

• Who sent me the Card/Gift?
• I have received someone else's order
• Do you deliver on weekends?
• Where are my Flowers?
• Where's my order?
• Live Delivery Service Updates

Cancel / Amend

• How do I add/update an address?
• How do I cancel or change my order?

My Account

• How do I check my order status?
• How do I update/remove my saved payment card details?
• How do I unsubscribe from newsletters?
• How do I delete an address?
• I've forgotten my username/password
• How do I delete my Account / Data?

Voucher Codes & Rewards

• Complete Savings / Webloyalty FAQ's
• Rewards FAQ's
• My Voucher code doesn't work

FAQ

• When will I receive my refund?
• Activity Superstore FAQ
• Do you have content restrictions?
• I am sending a card to Australia/US
• Can I use Non-English characters?
• How do I top up Prepay?

See all 7 articles