Skip to main content
Need help? Search our FAQ's
Product Info / General
What size are your cards?
How do I get a VAT receipt?
T-Shirts: Size Guide
What are your cut off times?
Who sent me the Card/Gift?
I have received someone else's order
Do you deliver on weekends?
Where are my Flowers?
Where's my order?
Live Delivery Service Updates
Cancel / Amend
How do I add/update an address?
How do I cancel or change my order?
How do I check my order status?
How do I update/remove my saved payment card details?
How do I unsubscribe from newsletters?
How do I delete an address?
I've forgotten my username/password
How do I delete my Account / Data?
Voucher Codes & Rewards
Complete Savings / Webloyalty FAQ's
My Voucher code doesn't work
When will I receive my refund?
Activity Superstore FAQ
Do you have content restrictions?
I am sending a card to Australia/US
Can I use Non-English characters?
How do I top up Prepay?
See all 7 articles
Chat with our team of advisors from: 9:30am to 5:30pm, Mon - Sun
(Except Bank Holidays)