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General

Product Info / General

  • T-Shirts: Size Guide
  • eCards FAQs
  • What size are your cards?
  • How do I get a VAT receipt?
  • T-Shirts: Size Guide
  • What are your cut off times?

Delivery

  • Who sent me the Card/Gift?
  • I have received someone else's order
  • Do you deliver on weekends?
  • Where are my Flowers?
  • Where's my order?
  • Live Delivery Service Updates

Cancel / Amend

  • How do I add/update an address?
  • How do I cancel or change my order?

My Account

  • How do I check my order status?
  • How do I update/remove my saved payment card details?
  • How do I unsubscribe from newsletters?
  • How do I delete an address?
  • I've forgotten my username/password
  • How do I delete my Account / Data?

Voucher Codes & Rewards

  • Complete Savings / Webloyalty FAQ's
  • Rewards FAQ's
  • My Voucher code doesn't work

FAQ

  • When will I receive my refund?
  • Activity Superstore FAQ
  • Do you have content restrictions?
  • I am sending a card to Australia/US
  • Can I use Non-English characters?
  • How do I top up Prepay?
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