We're really sorry to hear that you've had a less than perfect experience with us. 😟 We're here to help make things right!
You can get in touch with Moonpig's friendly customer service team in a few easy ways:
- Chat with us: Just click the chat widget at the bottom right of your screen for instant help.
- Email us: Drop us a line through our email form or directly at help@moonpig.com.
- Reach out on Social Media: We're on Facebook, Twitter, and Instagram too!
For the quickest resolution, we recommend starting with our chat service.
Our dedicated team is here to assist you from 9:00 AM to 5:30 PM, 7 days a week*. We look forward to resolving your issue as swiftly as possible! 🌟
*Please note that hours may vary on bank holidays.