Experience Gifts come from our friends at Buyagift and Red Letter Days. We’ve tried to cover most queries below, but if you have any other issues, please let us know.
What is a Experience Gift?
An Experience Gift offers your recipient the opportunity to go on activities such as spa days, cooking classes, day trips, outdoor adventures and more. Your recipient can redeem or exchange their gift at Buyagift or Red Letter Days. A Experience Gifts is a Gift Experience printed on the inside left page of a card.
What’s the difference between experience gift vouchers and boxes?
- Experience gift vouchers are printed directly inside a card. It fits through the letterbox so there’s no need to for your recipient to be home.
- Boxed Experience gifts arrive as a box that contains a brochure and a voucher. It does not fit through the letterbox gift and a card is not included.
Pre Purchase FAQ's
How to Redeem Your Voucher
So, you’ve received an exciting experience gift from a loved one? Lucky you! Redeeming your voucher is easy. Just head over to www.buyagift.co.uk/myvoucher and enter the voucher number and PIN found inside the bottom left-hand side of your card, then follow the instructions to book your adventure. Fun-filled times await!
How long is the voucher valid for?
All vouchers are valid for 12 months from the date of purchase, unless stated otherwise in the product details
Does my experience need to be taken or just booked before the expiry date?
You will need to have booked and attended your experience before the expiry date or the voucher will become invalid.
How will your recipient receive their gift?
If you’ve ordered an experience gift voucher, it would be printed inside a card of your choice and appear at the bottom left-hand side of your recipient’s card. Boxes arrive as a package (card not included).
Are there any exclusions?
Experience gifts cannot be added to E-Cards or sent to international addresses
Post Purchase FAQ's
How to Redeem Your Gift?
So, you’ve received an exciting experience gift from a loved one? Lucky you! Redeeming your gift is easy. Just head over to www.buyagift.co.uk/myvoucher or https://redeem.redletterdays.co.uk/MyVoucher and enter the voucher number and PIN found inside the bottom left-hand side of your card, or inside your box, then follow the instructions to book your adventure. Fun-filled times await!
How do I book my experience?
To view full booking details please go to Buyagift or Red Letter Days and enter your details. Please ensure the voucher and activation number do not have any spaces or hyphens. Please then follow the online prompts and use the contact details next to your chosen location to book a date.
Where can I check dates of availability and locations?
You can view dates and availability after you have logged into the activation portal to book your experience
Please do not contact Buyagift about any other gift ordered on Moonpig. Thanks!