You can find all your orders listed in your Order History in the 'My Account' Tab.
A list of orders will be displayed and each one will show an order status, as follows:
Received / Confirmed
We have received your order and sent you an order confirmation email.
It is still possible to change (or cancel) your card order at this stage.
Printing / Processing
Your order is currently being printed or is in production.
At this stage it is not possible to cancel your order.
Your order has been dispatched & handled by Royal Mail or the relevant courier service.
Your order was cancelled. If you haven't cancelled your order a member of our customer service team will be in contact. Check your registered email account for further details.
There was a difficulty with your order and it has been held back from dispatch by our customer service team. Check your registered email account for further details.
If your order has been sent via a Tracked 24 or Courier Service.
You can track you order via your Order History on the day of delivery.