When registering with us you will have chosen a password - for security reasons we do not keep a record of passwords but we can email you a link so you can reset it.
Just click on Forgotten Password on the Sign In/Create Account page and enter your registered email address.
Once you have requested a password online you should swiftly receive an email from us containing a link that leads to a page that will allow you to reset your password.
You can change your existing password at any time when you are logged into the Moonpig site. You do this by selecting the 'My Account' page in the menu at the top of the screen, then 'Account Details' and selecting 'Change Password'.
Please note; If you have 10 or more failed attempts to access your Moonpig account, your account will lock for a 30 minute period before you can try again.