Need help with a Delivery query?
Select the Chat icon at the bottom right of this page, & choose
'Where is my order?'
1. Check the Dispatch Date & Postal Method on your confirmation email.
2. Reference below to see when your order is due to arrive.
3. If your order has not arrived in the below time-frames please contact customer service.
CARDS
First Class - Your order will arrive between 1-3 days after dispatch.
Royal Mail Tracked 24 - Trackable via your Order History. Delivered within 1-2 days (exc Sunday)
Air Mail (EU & Ireland)- Your order will arrive within 4 days after dispatch.
Air Mail ROW - Your order will arrive within 7 days after dispatch.
GIFTS (Inc Alcohol)
Royal Mail Tracked 24 -Trackable via your Order History. Delivered within 1-2 days (exc Sunday)
FLOWERS & BALLOONS
Standard Courier - A trackable service via your Order History or SMS tracking. Delivered on your chosen day between 8am and 9pm (08:00 - 21:00)