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Delivery Information

  • Updated

Need help with a Delivery query?
Select the Chat icon at the bottom right of this page, & choose 'Where is my order?'

 

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CARDS

First Class - Delivery within 1-3 working days. 
Royal Mail Tracked 24 - Delivered within 1 day (excluding Sunday).
Air Mail (EU)- Delivery within 4-6 working days.
Air Mail ROW - Delivery within approximately 7 working days.

 

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GIFTS
Royal Mail Tracked -Trackable via your Order History or Royal Mail App
Delivered within 1 day.

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*Next Day exclusions apply click HERE

 

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FLOWERS & BALLOONS
DPD Courier - Tracked via your Order History or DPD App.
Delivered on your chosen day between 8am and 9pm (08:00 - 21:00), with a 1 hours timeslot.

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Canada - Service Suspension
We’ve temporarily suspended AirMail services to Canada due to the ongoing national strike by the Canadian Union of Postal Workers. Unfortunately, we can’t dispatch orders to Canada until further notice. We’re sorry for any inconvenience caused.
Still need help? Chat with our team of advisors from 9:00am to 5:30pm, 7 days a week.